Terms and Conditions
Nutripie Retail LLP
Effective Date: 18-08-2025
1. Introduction
1.1 These Terms and Conditions (“Terms”, “Agreement”) govern your access to and use of the website www.revaya.co.in (“Website”), owned and operated by Nutripie Retail LLP, a limited liability partnership incorporated under the Limited Liability Partnership Act, 2008, having its registered office at T-710 New Minal Residency, JK Road, Govindpura, Ayodhya Bypass Police Station, Bhopal – 462023, Madhya Pradesh, India (“Company”, “we”, “our”, or “us”).
1.2 By accessing, browsing, registering on, or otherwise using the Website, or purchasing products through the Website or authorized third-party platforms (including Amazon, Flipkart, etc.), you (“User”, “Customer”, “you”, or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, Return and Refund Policy, Cancellation Policy, and any other policies displayed on the Website (collectively, “Policies”).
1.3 If you do not agree to these Terms or any part thereof, you must not use the Website or purchase our products.
2. Eligibility
2.1 By using the Website, you represent and warrant that you are at least eighteen (18) years of age and are competent to enter into a legally binding contract under the Indian Contract Act, 1872.
2.2 If you are under the age of eighteen (18), you may use the Website only with the involvement of a parent or legal guardian who accepts these Terms on your behalf.
3. Products and Services
3.1 The Company engages in the retail of dietary supplements and wellness products, including but not limited to skin glow formulations, weight management formulations, shilajit-based products, and gut health formulations (collectively, “Products”).
3.2 The Products offered on the Website are for personal consumption only and are not intended for resale or commercial distribution, unless expressly authorized in writing by the Company.
3.3 All descriptions, images, specifications, and prices of Products are subject to change at the sole discretion of the Company, without prior notice.
4. Account Registration
4.1 In order to place orders through the Website, you may be required to register and create an account. You agree to provide accurate, current, and complete information during registration.
4.2 You shall be solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
4.3 The Company shall not be liable for any loss or damage arising from your failure to safeguard your account details.
5. Orders and Acceptance
5.1 All orders placed by you constitute an offer to purchase Products from the Company. The Company reserves the right, in its sole discretion, to accept or reject any order, in whole or in part.
5.2 Confirmation of order placement shall not be deemed acceptance. The Company shall indicate its acceptance only upon dispatch of the Products.
5.3 The Company reserves the right to cancel any order due to unavailability of Products, pricing errors, payment issues, or suspicion of fraudulent activity.
6. Pricing and Payment
6.1 All prices displayed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes, unless otherwise stated.
6.2 The Company accepts payments through UPI, credit/debit cards, net banking, wallets, cash on delivery (COD), and such other methods as may be indicated at checkout.
6.3 By providing payment information, you represent that you are authorized to use the chosen payment method.
7. Shipping and Delivery
7.1 Shipping, delivery timelines, charges, and risks are governed by our Shipping Policy, which forms an integral part of these Terms.
7.2 The risk of loss and title in Products shall pass to you upon delivery of the Products to the carrier.
8. Returns, Refunds, and Cancellations
8.1 Returns, refunds, and cancellations are governed by our Return and Refund Policy and Cancellation Policy, which are incorporated herein by reference.
9. Intellectual Property Rights
9.1 All content on the Website, including but not limited to text, graphics, logos, product images, audio clips, digital downloads, data compilations, and software, is the property of the Company or its licensors, and is protected under applicable intellectual property laws.
9.2 You are granted a limited, non-exclusive, non-transferable license to access and use the Website solely for personal, non-commercial purposes.
9.3 Any unauthorized reproduction, distribution, modification, or exploitation of the Website’s content is strictly prohibited.
10. Prohibited Conduct
You agree not to engage in any of the following activities:
(a) Using the Website for unlawful purposes;
(b) Misrepresenting your identity or impersonating another person;
(c) Interfering with or disrupting the Website’s operations or servers;
(d) Introducing malicious code, viruses, or harmful technologies;
(e) Attempting to gain unauthorized access to the Website, user accounts, or data;
(f) Reselling Products purchased from the Website without authorization.
11. Limitation of Liability
11.1 To the maximum extent permitted by law, the Company, its partners, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Website or purchase of Products.
11.2 The Company’s total liability for any claim arising under these Terms shall not exceed the amount paid by you for the specific Product giving rise to such claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of your violation of these Terms or misuse of the Products.
13. Disclaimer
13.1 The Products offered by the Company are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.
13.2 The Company makes no representations or warranties regarding the suitability of Products for your particular health conditions. You are advised to consult a qualified healthcare professional before using any dietary supplement.
14. Termination
14.1 The Company may, in its sole discretion, suspend or terminate your access to the Website at any time, without notice, for violation of these Terms or applicable law.
14.2 Upon termination, all provisions of this Agreement that by their nature should survive shall so survive, including but not limited to disclaimers, indemnities, and limitations of liability.
15. Governing Law and Jurisdiction
15.1 These Terms shall be governed by and construed in accordance with the laws of India.
15.2 The courts at Bhopal, Madhya Pradesh shall have exclusive jurisdiction over all disputes arising out of or in connection with these Terms.
16. Amendments
The Company reserves the right to modify or update these Terms at any time, without prior notice. Continued use of the Website following such modifications shall constitute acceptance of the revised Terms.
17. Contact Information
For any queries regarding these Terms, you may contact us at:
- Email: contact@revaya.co.in
- Phone/WhatsApp: +91 90099 90325
- Address: T-710 New Minal Residency, JK Road, Govindpura, Ayodhya Bypass Police Station, Bhopal – 462023, Madhya Pradesh, India